Universal Orlando Reviews

Do not buy tickets. Social distancing and allowing less people in the park is a lie. Universal is selling more tickets than the park has capacity for. The amount of people in the park is ridiculous and aside from mask, the park is not doing anything to keep guest safe. Every adult ride had a 2-9 hour wait, while those without a virtual line were at capacity the entire day.
The virtual line is a joke. I attempted to sign up for several rides using this method. However every time I attempted to sign up. I was told the time slot was no longer available. The virtual line only allow you to attempt to check in at 11am. 2 and 3pm. All rides were “at capacity” the entire day.
Universal is scheming people out of money. Knowing the person will be unable to get into the park or unable to ride any rides, due to the extreme wait times.
I have waited 2+ hour for a ride before, but I did not have to wait an extended amount of time for every single ride. I had a wonderful time my first two visits in the park in 2018 & 2019, but after this. I do not think I will be returning

I bought 4 tickets and I can't validate them in the app

Always having the best time here with the family! It is the best place to spend the weekend with your loved ones and have fun like no other place in the world! Great customer service!

Great customer service. We were due to stay in October 2020. Due to the coronavirus uncertainty we decided to cancel our stay. Full refund received within 48hours, they didn’t even withhold the deposit like lots of other hotels. Thanks universal and we’ll see you in 2021.